Order Information

Shipping Information:

Shipping and handling is $5.95 inside the U.S. at this time.   The fee is $14.95 for Alaska, Hawaii, Canada and other distant U.S. States. Your order will be processed within one business day. Please allow extra time for processing during holiday and peak seasons.  We want you to receive your products right away so your skin can benefit immediately.

Note: We are willing to ship outside of the U.S. however please contact us prior to purchase for shipping costs to ensure we can deliver to you.

When can I expect my order to arrive?
Depending on your location, it should take two to three business days for it to arrive after processing. Expedited deliveries are possible by request; please contact us for those instances.

Be advised that we are not responsible for lost, misdirected, stolen, or damaged merchandise once the package has been claimed by the courier service.

What is the return policy?
Unopened and unused products will be accepted for full refund if returned within 14 days of receipt. Prior approval must be given through correspondence to Secret Skincare Solutions.

Defective or damaged products may also be returned or exchanged within 14 days of receipt. Prior approval must be given through correspondence to Secret Skincare Solutions.

Though every effort has been exerted in ensuring that the products will perform as promised by purchasing from this site you agree to hold Secret Skincare Solutions harmless if the product does not fulfill expectations because skin types and body chemistries differ.   Opened products will not be accepted for returns.

You hereby release, hold harmless, and discharge the seller, and all of its officers, employees, agents, and suppliers, from all claims of damages, demands, or actions whatsoever in any manner arising from or growing out of your participation.  Please see Purchase Agreement for more details.

Thank you for shopping with Secret Skincare Solutions! May you experience an extra special day!